I built NavRun, and I read the support email myself. If something is broken, confusing, or missing, tell me. There is no ticket queue and no bot in the way. Just email me and I will get back to you.
The fastest way to reach me is email. Bugs, questions, feature ideas, billing, anything: send it here and I will reply.
If you are reporting a problem, it helps to tell me what you were doing, what you expected, and what happened instead. A screenshot never hurts.
A few things you can check on your own, whenever it is faster:
None of that replaces a real answer. If you would rather just ask, email me.
You can delete your account and all of your data yourself, at any time, from your Preferences page. Deletion is immediate and permanent. If you would rather I do it for you, or you cannot get in, email [email protected] and I will take care of it.